Doug’s client base includes senior executives and government officials at Board and Executive Committee Level across a wide range of public and private sectors.
Online Programs
COMMUNICATE BETTER
One of the most important skills in life is to know how to communicate clearly and effectively. A vital skill to master your success.
INFLUENCE YOUR PEERS
Master your environment and learn how to lead and manage people effectively. Become an influential figure in your organization.
MASTER PUBLIC SPEAKING
Learn how to master the art of storytelling. Learn key skills on how to effectively communicate in public environments and inspire people today.
VIDEO 1: HOW TO DEVELOP GREAT LISTENING SKILLS
Listening is the cornerstone of good communication. When you listen to understand rather than listen to reply you make the other person feel respected and valued and they open up and communicate transparently with you. This video will show you how to develop your listening skills
VIDEO 2: HOW TO ASK QUESTIONS FOR CLARITY AND UNDERSTANDING
Questioning goes hand in hand with listening. When you ask questions to get clarity on what the other person means it empowers them and makes them feel that you value their views. It helps others to thinkcreatively and allow deep understanding of what has been said. This video will help you develop strong questioning skills.
VIDEO 3: HOW TO ASK FOR FEEDBACK
“Feedback is the breakfast of champions.”
One of the best ways of learning and growing and improving is to ask for feedback from others. When you do this on a regular basis, you become aware of how you are perceived by others and this presents you with the opportunity of doing something to further improve.
VIDEO 4: HOW TO GIVE FEEDBACK
When you offer feedback with good intention and with specific facts, you allow others to non-defensively accept the feedback and act on it with ownership because they want to improve.
VIDEO 5: HOW TO INFLUENCE DESIRED OUTCOMES
This simple but very effective five-part framework will enable you to clearly and concisely influence any desired outcome. The power of this approach is that you influence outcomes with the help of others rather than trying to do everything yourself.
VIDEO 6: HOW TO ADAPT YOUR STYLE TO GET THE BEST OUT OF OTHERS
This three-part framework will enable you to get people to go the extra mile and do things because they want to, and will allow them to enjoy the work environment and give of their best while having fun and learning and feeling empowered and motivated.
VIDEO 7: HOW TO REMOVE TOXIC THOUGHTS
Our thoughts drive our attitudes and behaviors and reactions in different situations. If you think positively you will get a positive outcome and if you think negatively you will get a negative outcome. This video will enable you to consciously replace toxic thoughts with positive ones. It will enable you to trigger positive thinking in the spur of the moment and make this your choice to do so.
VIDEO 8: HOW TO BE IN FLOW
Being in flow allows you to be present and focused and relaxed and calm and enjoying the situation and unstressed. It allows you to adapt effortlessly to changing situations. This video shows you how to be in flow and be at your best.
VIDEO 9: HOW TO TALK IN PUBLIC WITH IMPACT
Many of us are bit uncomfortable and lack confidence when talking in public. Public speaking in a personal and professional context is a critical skill and is a central part of developing an engaging style of communicating. This video simplifies the process of public speaking with clearly defined steps to enable you to talk in public with passion and ownership.
STRATEGIC FRAMEWORKS
Learn unique tools and methods that will empower you to think critically, prepare foolproof strategies and improve your business.
PLAN FOR THE FUTURE
Learn how to apply innovation strategies and principles to your business and think into the future. Be better prepared and more nimble.
IMPROVE YOUR REVENUE
Identify the opportunities and challenges facing your business and how to maximize the revenue earning potential of your company.
VIDEO 1: SITUATION ANALYSIS
This strategic thinking approach will enable you to analyze any situation that you need to move forward on of a personal or professional nature.
The approach is widely used globally by leading business schools and military academies like Sandhurst and West Point
When you share your analysis with others they will understand the environment and see a clearly defined aim and all key factors and logical deductions leading to the advantages and disadvantages of several courses open with your thorough consideration leading to a clear plan of action
This approach ensures that you do not prejudge or make a decision until deliberately turning over all the stones and considering a wide range of options
VIDEO 2: GAP ANALYSIS
This approach is very good for aligning a team and getting shared ownership on the way forward after considering what’s working, what’s not working and the gaps we need to address to reach the desired future outcome.
Having identified the gaps, a structured approach for addressing them as well as alignment of the main goals of each department with the future vision is used
The approach helps to foster collaboration and move people out of silos
VIDEO 3: SWOT
SWOT should be used on a regular basis to have a good look at what you are doing and what you need to do differently to improve and ensure differentiation and sustainability for the future. Used alongside of PESTLE ( political, economic, sociological, technological, legal and environmental) considerations as well as Porters Five Forces ( competitors, suppliers, buyers, new entrants and substitutes) it ensure a thorough external and internal view on the state of health of the business
The approach also includes a structured framework for actioning objectives
VIDEO 4: DECISION MAKING
The approach helps you consider the extent to which you need to involve others in the process depending on the type of decision being made
With a clear understanding of the environment in which the decision needs to be made the approach then ensures clarity on information required to make an informed decision as well as guiding criteria and the implications for main stakeholders leading to the choice of the best option with a plan for taking it forward
VIDEO 5: BLUE OCEAN
The approach is centred on persuing differentiation and lower costs simultaneously. It reaches out to capture uncontested market space. Blue Ocean focuses on eliminating low impact values and creating high impact customer values at a low cost that makes it affordable and accessible to the mass market. The approach includes 8 main parts that flow in a logical order
VIDEO 6: FUTURE THINK BUSINESS MODEL
This simple but extremely effective model will sharpen your thinking of the “nuts and bolts” of your business and what differentiates and makes your business sustainable in the future
VIDEO 7: FUTURE THINK / 5 WAYS OF THINKING INTO THE FUTURE
The 5 Frameworks in this video will help you think of things that are lost sight of or not seen because of undue focus on the present without regard for the future
VIDEO 8: AREAS OF GROWTH POTENTIAL
As the values and needs of customers across the diversity of all ages and cultures and backgrounds and experience evolve, so those needs drive main areas of growth potential across the globe. Organizations that ignore these changes will get left behind in the dynamic fast changing world that we live in.
EXPLORE METHODOLOGY
Nine online videos covering key aspects for making you a good CEO.
You can use the videos in your own time with an option of one-to-one or group coaching support to guide you on the journey.
LEARN GOOD CEO PRACTICE
Become a role model who is respected by and inspires others at all levels.
Bring the best out of yourself as you shape the way forward and make things happen. Optimize talent and strengthen your unique leadership style.
VIDEO 1: HOW TO BE A SHAPER
This video will help you keep the big picture in mind. It will help you engage staff at all levels and include their input and ownership whilst using 8 Strategic Thinking Frameworks to help you put shape to the future.
VIDEO 2: HOW TO BE A MAKER
This video will help you turn strategy into action, with clearly defined roles and responsibilities and accountabilities. It will help you sharpen your decision making and prioritize projects and teams with a collaborative approach that moves stakeholders out of their silos.
VIDEO 3: HOW TO GET THE BEST OUT OF TODAY’S TALENT
This video will help you bring the best out of today’s talent. It will show you how to develop a culture of shared ownership of the business where employees learn and grow and contribute and strengthen competencies with transparent two-way communication and alignment with strategic direction.
VIDEO 4: DEVELOP TOMORROW’S TALENT
Growing the talent for the future of the business is a strategic imperative. This video will help you map the workforce with competencies required for
succession planning for key roles and help individuals proactively manage their own careers.
VIDEO 5: INVEST IN YOURSELF
It is so important for you to keep learning and improving so that you stay ahead of the game. This video will help you with personal proficiency, clear thinking, knowing yourself, tolerating stress, developing learning agility and having time to take care of yourself.
VIDEO 6: SELF AWARENESS
This video will help you become aware of yourself and the effect of yourself on others. It will help you understand your personality and the personality of others and help you be able to adapt your style to be at your best and bring the best out of others. It will help you replace negative thinking with positive alternatives and help you adopt behaviors that will attract others to you.
VIDEO 7: COMMUNICATION STYLE
This video helps you with one of the biggest challenges faced by any CEO/CXO: how to ensure effective communication throughout the organization. It will enable you to seek first to understand, take a genuine interest in others at all levels, adapt your communication style to suit different situations, to think and talk positively, and to inspire others when you speak.
VIDEO 8: LEADERSHIP STYLE
There is no one leadership style that fits all. This video will help you know yourself, accept who you are, and build on this. You will be guided through
steps that help you reflect on many leadership attributes and levels of leadership, and likeability traits and role-model behaviors and personal, group
and organization level. You will design your unique leadership style that sets you apart.
VIDEO 9: BUSINESS ASSESSMENT
This video will help you assess all critical parts of your business and consider steps to strengthen and differentiate your business, growth and profitability.